Consumer Terms of Service

1. Introduction

1.1 Agreement Overview

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Geopera Pty Ltd ("Geopera," "we," "our," or "us") governing your use of our platform, services, websites, and applications (collectively, the "Services").

1.2 Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Services.

1.3 Eligibility

You must be at least 18 years old
You must have the legal capacity to enter into contracts
You must not be barred from using the Services under applicable law
You must provide accurate registration information

1.4 Updates to Terms

We may modify these Terms at any time
Changes will be effective upon posting
Continued use constitutes acceptance
Material changes will be notified in advance
Right to reject changes by discontinuing use

2. Service Description

2.1 Platform Overview

Geospatial data processing platform
Data analysis capabilities
Visualization tools
Storage services
API access
Web interface

2.2 Service Availability

Services provided on "as is" and "as available" basis
No guaranteed uptime for consumer accounts
Maintenance windows may interrupt service
Service may evolve or change over time
Features may be added or removed
Geographic restrictions may apply

2.3 Account Types

Free tier limitations
Paid subscription features
Usage quotas
Processing limits
Storage restrictions
API rate limits

2.4 Support Services

Online documentation
Community forums
Email support
Response time targets
Support hours
Language availability

3. User Accounts

3.1 Account Creation

Registration requirements
Verification process
Account activation
Username selection
Password requirements
Profile information

3.2 Account Security

Password protection
Access restrictions
Security notifications
Unauthorized access reporting
Two-factor authentication
Session management

3.3 Account Usage

Single user per account
No sharing credentials
Responsibility for activity
Unauthorized access notification
Account recovery
Security best practices

4. User Obligations

4.1 Acceptable Use

You agree not to:

Violate any laws or regulations
Infringe intellectual property rights
Harass or harm others
Distribute malware
Attempt unauthorized access
Interfere with service operation
Exceed usage limits
Resell or redistribute services
Scrape or harvest data
Create competing services

4.2 Content Guidelines

Prohibited content types
Content restrictions
Data quality requirements
Metadata standards
Format requirements
Size limitations

4.3 API Usage

Authentication requirements
Rate limiting
Usage quotas
API key management
Error handling
Documentation compliance

5. Payments and Billing

5.1 Pricing

Current rates published on website
Currency specifications
Tax implications
Price change notifications
Grandfathered pricing terms
Special offer conditions

5.2 Payment Terms

Available payment methods
Billing cycles
Payment processing
Failed payment handling
Account suspension
Reactivation requirements

5.3 Refunds

Refund eligibility
Processing time
Proration rules
Cancellation terms
Dispute resolution
Credit application

6. Intellectual Property

6.1 Ownership Rights

Platform ownership
User content rights
Generated content ownership
Processing results
Derivative works
Improvements and modifications

6.2 License Grants

Platform usage license
Content processing license
Results usage rights
API access license
Documentation license
Sample code license

6.3 Restrictions

No reverse engineering
No unauthorized access
No competitive use
No white labeling
No sublicensing
No trademark use

7. Data Usage and Privacy

7.1 Data Processing

Processing purposes
Data handling
Storage location
Security measures
Access controls
Retention periods

7.2 User Data

Ownership rights
Usage permissions
Processing consent
Access rights
Export capabilities
Deletion procedures

7.3 Generated Data

Processing results
Derivative works
Usage rights
Distribution rights
Commercial restrictions
Quality disclaimers

8. Warranties and Disclaimers

8.1 Service Warranty

No guaranteed availability
No performance warranties
No accuracy guarantees
No fitness warranties
No compatibility promises
Technical requirements

8.2 Disclaimers

"AS IS" provision
No implied warranties
Result accuracy
Data completeness
Service continuity
Technical compatibility

8.3 User Warranties

Authority to use service
Content rights
Legal compliance
Accurate information
Required permissions
Usage rights

9. Limitation of Liability

9.1 Liability Caps

Maximum liability amount
Damage types covered
Excluded damages
Special damages
Consequential damages
Direct damages

9.2 Exclusions

Force majeure events
Third-party actions
User errors
Network failures
Data loss
Service interruptions

9.3 Indemnification

User obligations
Defense costs
Settlement rights
Cooperation requirements
Notice requirements
Control of defense

10. Term and Termination

10.1 Duration

Term commencement
Renewal terms
Cancellation rights
Notice periods
Minimum commitments
Extension options

10.2 Termination Rights

By user
By Geopera
For cause
For convenience
Notice requirements
Impact on services

10.3 Effect of Termination

Data access
Data export
Final payments
Credit balances
Service discontinuation
Surviving provisions

11. Dispute Resolution

11.1 Governing Law

Applicable law
Jurisdiction
Venue
Choice of law
Conflict rules
Legal notices

11.2 Dispute Process

Informal resolution
Mediation requirements
Arbitration provisions
Court proceedings
Class action waiver
Small claims option

11.3 Resolution Timeline

Notice requirements
Response periods
Resolution deadlines
Appeal rights
Implementation timeline
Documentation requirements

12. General Provisions

12.1 Assignment

Transfer rights
Notice requirements
Consent requirements
Successor rights
Restriction on assignment
Corporate restructuring

12.2 Severability

Invalid provisions
Reformation rights
Remaining terms
Essential terms
Modification rights
Interpretation rules

12.3 Entire Agreement

Complete understanding
Prior agreements
Oral modifications
Written amendments
Integration clause
Order of precedence

13. Contact Information

13.1 Legal Notices

Geopera Pty Ltd

Email: [email protected]